Terms of Service

Last Updated: July 16, 2026

These Terms of Service (“Terms“) govern your access to and use of shancco.com (the “Site”) and any related services, products, and content (collectively, the “Services”) provided by Wenzhou Zanjiyou Amusement Equipment Co., Ltd. (“Shancco“, “we“, “us“, or “our“).

By accessing or using the Site, or by placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Services.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase through the Site. By using the Services, you represent and warrant that you meet this requirement and that all information you provide is accurate and complete.

2. Products and Pricing

  • We sell buttons and related accessories and products through the Site.
  • We make reasonable efforts to display our products, colors, and descriptions accurately. However, we cannot guarantee that your device will display colors accurately, and actual products may vary slightly from images shown.
  • All prices are listed in U.S. Dollars (USD) unless otherwise stated.
  • We reserve the right to change prices, product descriptions, and availability at any time without notice.
  • We reserve the right to limit quantities, refuse, or cancel any order at our discretion, including where we suspect fraud or an error in pricing or product information.

3. Orders and Acceptance

  • When you place an order, you are making an offer to purchase the products in your cart.
  • Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept or decline your order, in whole or in part, at any time.
  • In the event of a pricing error, we reserve the right to cancel the affected order and refund any amount charged.

4. Payment

  • We accept payment through our third-party payment processor PayPal and the payment methods displayed at checkout.
  • By submitting payment information, you represent that you are authorized to use the designated payment method and you authorize us to charge your order total, including taxes and shipping.
  • Any applicable import duties and taxes are already included in the price you pay at checkout. You will not be asked to pay additional customs charges upon delivery (see our Shipping Policy for details).

5. Shipping and Delivery

Shipping times, methods, costs, and customs information are described in our Shipping Policy, which is incorporated into these Terms by reference. Delivery estimates are not guaranteed, and we are not responsible for delays caused by carriers, customs, or events beyond our reasonable control.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference. Please review it before making a purchase.

7. Intellectual Property

All content on the Site — including text, graphics, logos, images, product designs, and the “Shancco” name and brand — is the property of Shancco or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written permission.

8. Acceptable Use

You agree not to:

  • Use the Site for any unlawful, fraudulent, or unauthorized purpose.
  • Interfere with or disrupt the operation, security, or integrity of the Site.
  • Attempt to gain unauthorized access to any part of the Site or its systems.
  • Use any automated means (such as bots or scrapers) to access or collect data from the Site without our permission.
  • Infringe upon our intellectual property or the rights of any third party.

9. User Content

If you submit any content to the Site (such as product reviews or comments), you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute that content in connection with the Services. You are solely responsible for any content you submit, and it must not be unlawful, offensive, or infringe the rights of others.

10. Third-Party Links

The Site may contain links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party websites, and you access them at your own risk.

11. Disclaimer of Warranties

To the fullest extent permitted by law, the Services and all products are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free.

12. Limitation of Liability

To the fullest extent permitted by law, Shancco and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the Services or any products purchased. Our total liability for any claim arising out of or relating to these Terms or the Services shall not exceed the amount you paid for the product(s) giving rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Shancco and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your violation of these Terms or your misuse of the Services.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws applicable at our place of business, without regard to conflict-of-law principles. Any disputes arising out of or relating to these Terms or the Services shall be resolved on an individual basis, and you agree to first contact us at [email protected] to seek an informal resolution before pursuing any formal claim.

15. Changes to These Terms

We may update these Terms from time to time. We will post the revised version on this page and update the “Last Updated” date above. Your continued use of the Services after any changes constitutes your acceptance of the revised Terms.

16. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Contact Us

If you have any questions about these Terms, please contact us: