Privacy Policy

Last Updated: July 16, 2026

This Privacy Policy describes how Wenzhou Zanjiyou Amusement Equipment Co., Ltd. (“Shancco“, “we“, “us“, or “our“) collects, uses, and shares your personal information when you visit, use, or make a purchase from shancco.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

Information You Provide to Us

When you use our Services, you may provide us with:

Contact details, such as your name, email address, phone number, and shipping or billing address.
Order information, such as the products you purchase, order numbers, and transaction history.
Payment information. When you make a purchase, your payment card details are collected and processed directly by our third-party payment processor PayPal. We do not store full payment card numbers on our servers.
Account information, if you create an account, such as your username and password.
Customer support information, such as the contents of messages you send to us.
Marketing preferences, such as whether you sign up for our newsletter.

Information We Collect Automatically

When you access the Site, we and our service providers may automatically collect certain information about your device and usage, including:

Device and connection data, such as your IP address, browser type, operating system, and device identifiers.
Usage data, such as the pages you view, the links you click, the date and time of your visit, and the website you came from.
Cookies and similar technologies (see Section 4 below).

2. How We Use Your Information

We use the information we collect to:

Process, fulfill, and ship your orders, and send order confirmations and shipping updates.
Provide customer support and respond to your inquiries.
Create and manage your account.
Send you marketing communications, including newsletters and promotions, where permitted by law (you can opt out at any time).
Detect, investigate, and prevent fraud, abuse, and other unauthorized or illegal activity.
Operate, maintain, analyze, and improve our Site, products, and Services.
Comply with our legal obligations and enforce our terms and policies.

3. How We Share Your Information

We do not sell your personal information for money. We may share your personal information with the following categories of recipients:

Service providers who perform services on our behalf, such as our payment processor (PayPal), shipping and logistics carriers, website hosting providers, and customer support tools.
Analytics and advertising partners, such as Google (Google Analytics, Google Ads) and Meta (Facebook/Instagram Pixel), who help us understand how our Site is used and measure the performance of our advertising.
Email and marketing platforms that help us send newsletters and promotional messages.
Legal and safety recipients, when we believe disclosure is necessary to comply with applicable law, respond to legal requests, or protect the rights, property, or safety of Shancco, our customers, or others.
Business transfers, in connection with a merger, acquisition, financing, or sale of all or part of our business.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate and improve the Site, remember your preferences, analyze traffic, and support advertising and marketing.

Essential cookies are necessary for the Site to function (for example, to keep items in your cart).
Analytics cookies help us understand how visitors use the Site (for example, Google Analytics).
Advertising cookies help us and our partners deliver and measure relevant ads (for example, the Meta Pixel).

You can control or disable cookies through your browser settings. Please note that disabling some cookies may affect the functionality of the Site.

5. Third-Party Links and Services

Our Site may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

We are based in China and serve customers in the United States, Canada, the United Kingdom, the European Union, and other countries listed in our Shipping Policy. Your personal information may be transferred to, stored, and processed in China and in other countries where we or our service providers operate. These countries may have data protection laws that differ from those in your country of residence. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses) for these transfers. By using our Services, you consent to the transfer of your information to these locations.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Delete your personal information.
Opt out of marketing communications.
Opt out of the “sale” or “sharing” of personal information (see the California section below).

To exercise any of these rights, please contact us at [email protected]. We will respond to your request as required by applicable law. We will not discriminate against you for exercising your privacy rights.

Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended (“CCPA”), provides you with the following rights:

Right to Know what personal information we collect, use, disclose, and share.
Right to Delete the personal information we have collected from you, subject to certain exceptions.
Right to Correct inaccurate personal information.
Right to Opt Out of the sale or sharing of your personal information. We do not sell your personal information for money; however, certain advertising-related disclosures (such as through advertising cookies) may be considered “sharing” under the CCPA. You may opt out by adjusting your cookie settings or contacting us.
Right to Non-Discrimination for exercising your CCPA rights.

To make a request, email us at [email protected]. We may need to verify your identity before processing your request.

Your EEA, UK, and Swiss Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR) and equivalent laws:

Access – request a copy of the personal data we hold about you.
Rectification – request correction of inaccurate or incomplete data.
Erasure – request deletion of your personal data (the “right to be forgotten”).
Restriction – request that we limit the processing of your data.
Data portability – receive your data in a structured, machine-readable format.
Object – object to processing based on our legitimate interests or to direct marketing.
Withdraw consent – where processing is based on consent, withdraw it at any time.

Our legal bases for processing your personal information include performing our contract with you (such as fulfilling orders), your consent (such as marketing), our legitimate interests (such as improving and securing the Site), and compliance with legal obligations. Where we transfer your data outside the EEA or UK, we rely on appropriate safeguards such as Standard Contractual Clauses. You also have the right to lodge a complaint with your local data protection authority. To exercise any of these rights, email us at [email protected].

10. “Do Not Track” Signals

Some browsers offer a “Do Not Track” (DNT) feature. Because there is no industry-standard for how to respond to DNT signals, our Site does not currently respond to them.

11. Children’s Privacy

Our Services are not directed to children under the age of 13 (or the equivalent minimum age in the relevant jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated version on this page and update the “Last Updated” date above. Your continued use of the Services after any changes constitutes your acceptance of the revised Privacy Policy.